Understanding NCAT Services
NCAT Vehicle Inspections – Powered by MTA
When you’re dealing with an NCAT motor-vehicle dispute, you need evidence that’s clear, independent, and impossible to ignore.
MTA Vehicle Inspections provides expert, tribunal-ready vehicle assessments designed specifically to support NCAT cases – whether you’re the buyer, seller, dealer, or repairer.
We start by understanding your situation in detail:
your concerns, the vehicle’s behaviour, previous repairs, and what the dispute is really about. This ensures the inspection speaks directly to the issues NCAT will examine and gives you evidence that actually matters.
What’s included in an MTA NCAT-Ready Inspection?
Full Visual & Mechanical Assessment
A complete inspection of all major systems, wear points, mechanical components, structural elements, fluids, and safety-critical items.
ECU Diagnostic Scan
We scan all available control modules to capture existing faults, historical codes, and system performance issues.
Road-Test Findings
Real-world driving feedback to expose issues that only appear under load, speed, or braking.
High-Resolution Photo Evidence
Clear, organised photographic documentation of all findings, including faults, damage, wear, modifications, and safety concerns.
Supporting Video Evidence
Short, targeted videos showing symptoms, noises, leaks, or mechanical movement – extremely useful in NCAT hearings.
Professional NCAT-Ready Report
Easy to read, structured for evidence submission, and written in clear language suitable for tribunal members and legal representatives.
Common Questions About NCAT
Explore answers to frequently asked questions about our NCAT service to help you make informed decisions.
What is NCAT?
NCAT (NSW Civil and Administrative Tribunal) is a legal body in New South Wales that handles disputes without the complexity of a court.
For motor-vehicle matters, NCAT reviews issues related to:
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faulty vehicles
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disputes with dealers
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incomplete or poor-quality repairs
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misleading or unfair conduct
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breach of consumer guarantees
It’s designed to be faster, more affordable, and more accessible than going to court.
How can NCAT help me?
NCAT can step in when talking to the dealer or mechanic goes nowhere. Depending on your case, NCAT can order:
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a refund
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a replacement vehicle
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repairs to be completed correctly
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compensation for losses
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a dealer or repairer to meet their legal obligations
Strong evidence, like an independent MTA inspection, can significantly strengthen your position.
How do I get started?
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Gather your evidence
This includes invoices, messages, repair history, and an independent inspection report (that’s where we come in). -
Submit your application
Lodged online through the NCAT website. You’ll select “Consumer and Commercial Division” and outline your issue. -
Provide your evidence
NCAT will ask for documentation, photos, and reports. Our MTA NCAT-ready reports are formatted specifically for this step. -
Attend your hearing
Most hearings are held online. Simple, straightforward, and focused on resolving the dispute.
If you’re unsure how to prepare your evidence, we can guide you on what NCAT generally expects.
What are the costs associated with NCAT?
Costs depend on the value of your claim, but generally you can expect:
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Application fees
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Hearing costs
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Inspection costs: our NCAT-ready inspection is a one-off fee for a detailed, independent report.
NCAT is designed to be accessible, so fees are lower than court, and there are no expensive legal procedures.
